Returns & Exchange can be done within 15 days from the date of delivery.
The product should be in its new original state.
Items on SALE can’t be returned in cash, We can only refund it to your wallet.
Nagara Senpai Shop has the right to decline a return request if the product is used, damaged or soiled and the product will be sent back to the customer.
PROCEDURE:
To start the return/exchange procedure, you can send a mail to nagarasenpai@gmail.com
In the case of refund, once we receive the product in our warehouse and ensure that it is unworn and in its original state, we will issue a full refund the value (except the cost of shipping)
Once the refund is declared, you will receive a confirmation mail.
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